Search
  • Tumble Tots Party Hire

Coronavirus and Cancellations

We are aware that the coronavirus may cause our clients to implement social distancing measures and therefore choose to cancel their party.


Please note that our standard hire terms and conditions remain in place in these circumstances, with one small change for existing bookings.


If you have a current booking with us and are considering the need to implement social distancing measures we are happy to defer your hire to a date within 12 months of your original party date (subject to availability).


For all bookings made from 16 March 2020 our standard cancellation terms will apply.


Our standard cancellation policy is as follows:

CANCELLATIONS

(a) Cancellation terms apply once a booking has been accepted, by accepting the written quote provided by Tumble Tots Party Hire.


(b) Cancellations must be made in writing, via email, to Tumble Tots Party Hire.


(c) For the hire of equipment to the value of $450 and under, the following cancellation terms apply;

Cancellation notice in excess of 14 days prior to the hire date is required.

If the booking is cancelled in excess of 14 days prior to the hire date, the Hirer will be issued a full refund of any monies paid.

If the booking is cancelled within 14 days of the hire date, then all monies paid will be forfeited.


(d) For the hire of equipment valued $450 and over, the following cancellation terms apply;

Cancellation notice of 25 days prior to the hire date is required.

If the booking is cancelled in excess of 25 days prior to the hire date, the Hirer will be issued a full refund of any monies paid.

If the booking is cancelled within 25 -15 days of the hire date, 50% of the value of the equipment hire plus a $20 administration fee will be payable.

If the booking is cancelled within 14 days of the hire date, the total value of the equipment hire will be payable.


With this in mind, these are the options that you have when you are considering booking equipment for your party:


  1. Book equipment and go ahead with your party, scaling back your guest list and have a small intimate party with just family and a few close friends.

  2. Monitor the situation and wait to book equipment closer to your party date. This does run the risk of your preferred equipment not being available or no equipment being available due to Tumble Tots being booked out.

  3. Book the equipment, and cancel in excess of 14 days and receive a full refund of any monies paid.

0 views

Tumble Tots Party Hire

Perth Kids Party Hire and Soft Play Specialists

  • Instagram Social Icon
  • Facebook Social Icon

Office Hours

Monday - 9:30am - 12pm

Tuesday - Friday - 9:30am - 6pm

Saturday, Sunday & Public Holidays - Sporadic (based on delivery schedule)

Visit our Booking Block Out Calendar for ad hoc closures

 © Tumble Tots Party & Toy Hire, 2019

Perth Toddler / Kids / Children, Soft Play and party hire specialists / Big Toys for Little People / Perth Toy and Party Hire / Perth Kids Party Hire